Domain Information

Domain Name Abuse

If you wish to raise a complaint regarding domain name abuse, please contact us on abuse@giacom.net.


Customer Service

Here at Giacom World Networks Ltd we like to think we get it right all the time, every time but the truth is everyone gets things wrong occasionally. We can only improve on our services with valid feedback from you, our customers.

If you wish to make a complaint about a service you have received, please contact Giacom World Networks using one of the methods below:

We will acknowledge all points of contact within 1 business day upon receipt.

If you’re not happy with the initial outcome of your complaint, and it is regarding your .uk domain name, this can be escalated to Nominet, the .uk registry here:

https://www.nominet.uk/resources/complaints/