Combined Networks
Reliable automation backed by exceptional support
Combined Networks transformed their credit control process with Giacom and TaskVision
About Combined Networks
A valued partner of Giacom for 3 years, Combined Networks deliver secure, reliable, and scalable technology solutions for modern businesses.
They help organisations stay connected, protected, and productive with expert-led telecoms and IT services.
Business Challenge
Combined Networks relied on a manual process to transfer invoices from their Giacom billing system, Abillity, into their legacy accounting system. Throughout the month, team members had to manually export invoice details from Abillity and import them into their accounts package to keep financial data sufficiently up to date for the credit control team.
This manual workflow became an operational burden, which created bottlenecks and led to fragmented financial information. Credit controllers lacked real‑time visibility of customer balances and often had to reference multiple systems to verify the accuracy of figures. This slowed down credit control activities and made it difficult to maintain a single, reliable source of truth.
“We wanted to move to Xero for a while, and TaskVision made it possible for us to do that, whilst also automating a really manual and time-consuming internal process.”
Allie Lander
Head of Accounts, Combined Networks
The Solution
When Giacom introduced a new partnership with TaskVision, Combined Networks saw the opportunity they had been waiting for. TaskVision created a practical and efficient route to move their accounting operations onto Xero, whilst also automating their manual processes.
TaskVision enables organisations to seamlessly connect disparate business systems and ensure data flows smoothly between them. With its library of pre‑built connectors, Combined Networks were able to quickly deploy an integration between their Giacom billing system, Abillity, and their new accounting platform, Xero. This allowed them to automate the entire invoice import process, eliminating the need for manual exports and reducing dependency on specialist knowledge within the team.
“TaskVision is a truly brilliant platform, and we’re incredibly grateful to have it. The integration between Abillity and Xero has vastly improved our Credit Control process.”
Allie Lander
Head of Accounts, Combined Networks
Business Outcome
The impact on credit control has been significant. With data syncing every few minutes, invoices flow seamlessly from Abillity into Xero without any manual intervention. The billing and accounting systems are perfectly aligned, giving credit controllers real‑time access to accurate, reliable financial information.
This single source of truth enables payments to be taken on time, every time, and ensures the team has the clarity they need whenever they need it. Overall, the integration has streamlined operations, reduced administrative overhead, and vastly improved the efficiency of the credit control process.
With consistently responsive assistance from TaskVision, particularly from Alper Kazaca, Combined Networks has felt fully supported throughout implementation and beyond.
“I highly recommend TaskVision. It’s so easy to use, and on the rare occasions we’ve needed help, the support has been fantastic.”
Allie Lander
Head of Accounts, Combined Networks