Giacom Easy Switching: Simple broadband migration with Sky Business Wholesale

Sky Broadband Easy Switching

Giacom Easy Switching: Simple broadband migration with Sky Business Wholesale


14 minutes

April 2025

Struggling to upgrade your broadband base efficiently? Giacom and Sky Business Wholesale offer a streamlined solution that saves you time and resource.

Introducing Giacom Easy Switching, the smarter, simpler way to migrate broadband services with minimal disruption. Designed for the channel, this solution takes the complexity out of supplier transitions.

Exclusively available on Sky Business Wholesale broadband, Giacom Easy Switching offers partner and customer benefits that make All-IP migration easier than ever before.

Traditionally, when switching broadband suppliers, you need to enter specific login details (called Radius credentials) to get online. If these details don’t match, the connection fails. Each user typically needs a unique username and password.

But with Easy Switching, this process is much easier. Once the service is active, any connection attempt from the user’s router will be accepted, with no need to check or match the usual login details.

This means you don’t need a unique username or password, just enter any placeholder details to satisfy the router setup. As a result, you don’t need to send an engineer out to set up your customers’ router, making migrations and supplier switches faster and hassle-free.

Plus, your customers won’t experience much downtime as there’s no lengthy configuration process, just a few minutes to switch the service over remotely.

With Easy Switching, you can change suppliers without the headache. There’s no need to replace or reconfigure routers and no engineer visits required. The result? Minimal customer downtime, from just 30 seconds, and significant cost savings of up to £300 per order*.

You can also perform mass migrations with Easy Switching, supported by Giacom’s All-IP Managed Service (AIMS). Our team of experts will manage everything from migration planning to order placement, proactively managing any potential issues that arise and keeping you updated throughout the process. This enables you to dedicate your resource to winning deals and growing your business.

At the heart of Easy Switching is Giacom’s industry-recognised Cloud Market platform. Our broadband order journey is a simple, user-friendly process that makes ordering a new broadband connection as simple as possible. Plus, you can use our self-serve tools to manage live services, run diagnostics and perform remote reboots, directly in Cloud Market.  

Minimal Downtime
Ensure continuity of service during migration with no Radius changes needed when the user retains their existing router.

Mass Migrations Made Easy
Whether you’re switching a few lines or your entire customer base, Easy Switching enables fast, seamless transitions to Sky Business Wholesale broadband in just minutes.

Cost Savings
Eliminate the need for new equipment or engineer callouts, saving up to £300 per order*.

Fully Managed Service
Combined with our All-IP Managed Service, Easy Switching offers a stress-free solution to move your legacy base without the drain on your resources.

Easy Switching applies to the following scenarios, where the user has a compatible router:

  • FTTP migrate to Sky FTTP
  • FTTC/MPF upgrade to Sky SOGEA
  • ADSL/MPF upgrade to Sky SOGEA
  • ADSL/FTTC upgrade to Sky FTTP
  • SOGEA migrate to Sky SOGEA

“Giacom Easy Switching has opened up so many doors for us – it truly is a game changer! It removes a lot of problematic issues that we’ve encountered in the past when migrating our FTTC and ADSL base.”

– Chris McGinty, Telecom & Network Services Manager @ NCS

Ready to switch without the hassle? 

*Estimated installation, kit and project costs.