Business Energy
Imagine helping customers manage an essential business cost.
Deliver added customer value
through a simple introducer model
Expand customer conversations beyond connectivity, mobile and cloud with a simple introducer model that helps businesses take control of one of their most important operating costs.
Business energy is a natural extension of the trusted relationships you already have with your customers. Every organisation relies on energy, and many businesses are looking for support in navigating a complex and constantly changing market.
Through Giacom’s partnership with Fidelity Energy, partners can introduce customers to one of the UK’s leading independent energy consultancies, helping them manage procurement, renewals and supplier relationships. This creates an opportunity for partners to generate an additional revenue stream through a simple introducer model. Fidelity Energy delivers the specialist consultancy and manages customer engagement directly, allowing partners to add value without needing in-house energy expertise.
Why it works for partners
As energy remains a significant operating cost for many businesses, customers are increasingly looking for expert support with procurement, renewals and supplier management.
Generate recurring commission income from customer energy contracts and renewals.
Create more value from existing customer relationships through an additional business-critical service.
No energy expertise required. Fidelity Energy manages the specialist work.
Introduce a service every business needs, regardless of sector or size.
Strengthen customer retention through broader and more strategic conversations.
Simple introducer model
Introducing business energy doesn’t mean building a new service capability. Partners simply identify opportunities within their customer base and make the introduction, while Fidelity Energy manages:
- Customer engagement
- Energy procurement
- Supplier comparison
- Contract management
- Ongoing customer support
- Billing and supplier issue resolution
Important: Giacom’s role is to introduce interested partners to Fidelity Energy, who provide all energy-related consultancy and services directly to customers. Please see the Important Information section at the bottom of this page for full details.
How customers benefit
Customers gain access to an independent energy consultancy focused on helping businesses make informed energy decisions and reduce administrative burden.
Compare options from more than 30 UK energy suppliers.
Save time and reduce complexity with expert support for renewals and procurement.
Receive market insight and guidance from experienced energy specialists.
Resolve supplier and billing issues faster with dedicated support.
Gain greater visibility of energy usage and costs across single and multi-site estates.
Why Fidelity Energy?
£980m+ customer energy spend under management.
19,000 energy meters managed across the UK.
84% customer renewal rate.
Access to 30+ UK energy suppliers.
Independent energy consultancy founded in 2014.
How it works
1. Register your interest
Complete the enquiry form below.
2. Discovery call
Meet the Fidelity Energy team and learn how the programme works.
3. Sign the introducer agreement
Review and complete the onboarding documentation.
4. Training and onboarding
Gain access to the tools, knowledge and support needed to identify opportunities.
5. Start introducing customers
Identify suitable opportunities and let Fidelity Energy manage the rest.
Ready to explore the opportunity?
Discover how business energy could help you create new customer conversations, deliver value and generate an additional revenue stream from within your existing customer base.
Register your interest today and a member of the team will be in touch.
Frequently Asked Questions
Do I need energy expertise?
No. Fidelity Energy manages customer engagement, market analysis, procurement and supplier interactions.
Do I need to support customers?
No. Fidelity Energy works directly with customers throughout the process and provides ongoing support.
Will this impact my existing services?
No. Business energy is designed to complement your existing mobile, connectivity, communications and IT portfolio.
Can I introduce existing customers?
Yes. Many partners begin by identifying opportunities within their existing customer base.
Important Information
Giacom does not sell, supply or provide business energy services.
Giacom’s role is limited to introducing interested partners to Fidelity Energy, an independent energy consultancy. Any advice, procurement services, contracts or agreements are provided directly by Fidelity Energy and the customer. Giacom is not a party to any energy supply agreement and does not provide energy consultancy services.