Introducing MSP Mobile
Mobile built for MSPs.
The smartest way for MSPs to sell mobile
MSP Mobile from Giacom gives cloud focused MSPs a simple way to add mobile to their existing services.
You can attach mobile to any cloud licence and invoice everything together in Cloud Market.
With four clear tariffs, no bolt ons and flexible terms on an award-winning network, selling mobile becomes predictable and profitable.
Why choose MSP Mobile?
MSP Mobile is designed for simplicity and is easy to sell, manage, and support. From seamless billing to competitive pricing, every detail is built to help MSPs grow with mobile.
Increase recurring margin
Mobile typically delivers 30-40% gross margin, boosting monthly recurring revenue
and supporting higher exit valuations.
Protect and grow your cloud base
Owning your customers mobile contracts strengthens retention and reduces competitive risk by giving you control over more of their technology stack.
No billing complexity
Attach mobile to any Cloud licence and send one simple monthly invoice via Cloud Market.
Fast time to cash
Partner Success onboarding, sales and marketing support and predefined order
templates help you start selling quickly.
Choose from four simple tariffs
MSPs can choose from three simple mobile airtime tariffs tailored for UK, EU, or Global use and seamlessly attach them to an existing Cloud license through Cloud Market.
Managed Mobile Lite – Coming Soon
- Unlimited UK Calls
- UK Mobile Data – 3GB*
- Unlimited UK SMS & MMS
- International Calls to EU
- Roaming in EU
- International Calls Worldwide
- Roaming Worldwide
Managed Mobile Basic
- Unlimited UK Calls
- Unlimited UK Mobile Data
- Unlimited UK SMS & MMS
- International Calls to EU
- Roaming in EU
- International Calls Worldwide
- Roaming Worldwide
Managed Mobile Standard
- Unlimited UK Calls
- Unlimited UK Mobile Data
- Unlimited UK SMS & MMS
- International Calls to EU
- Roaming in EU
- International Calls Worldwide
- Roaming Worldwide
Managed Mobile
Premium
- Unlimited UK Calls
- Unlimited UK Mobile Data
- Unlimited UK SMS & MMS
- International Calls to EU
- Roaming in EU
- International Calls Worldwide
- Roaming Worldwide
Fair usage policy applies. * GPRS bar will trigger once a usage limit of 3GB is exceeded.
Discover why all MSPs should be selling Mobile
Seize the market opportunity for Mobile
Mobile is now critical for SMBs, powering productivity, connectivity, and security. By adding mobile to your portfolio, you can increase revenue, strengthen customer relationships, and provide a complete solution. The time is right to make mobile central to your value proposition.
Learn more
Unlock a growing opportunity
- Mobile is SMBs’ #1 Tech: 59% of SMB leaders rank mobile phones as their top business tool, ahead of laptops and desktops.
- High-Margin Revenue Stream: The UK business mobile market holds a $520M annual margin opportunity with 40% gross profit potential for MSPs.
- Expanding Market: 12.5M business mobile handsets in the UK, with 8% growth in Q3 2023, showing rising demand for mobile solutions.
- Untapped MSP Potential: The Mobile Networks dominate 68% of the airtime market, while MSPs hold just 5%, a massive opportunity to bundle mobile with IT and cloud.
Benefit from expert support to win new Mobile business
Managed Sales
Our team will support you with mobile opportunity analysis, proposal creation and implementation. It is a straightforward way to enter the mobile market without friction, helping you win mobile business earlier while you build your own internal capability.
Partner Success Programme
You will get structured onboarding into mobile with a dedicated enablement manager to guide you through every step. We will cover mobile sales and product training, live mobile order journey walkthroughs and give you access to white label marketing assets, so you can start selling mobile quickly and confidently.
Add additional revenue and value with Mobile Security
With 40% of the UK workforce working hybrid, mobile devices are essential, but also vulnerable. Securing mobile connections and data is critical to protecting businesses from growing cyber threats. For MSPs, offering mobile security isn’t just essential, it’s a valuable revenue stream that enhances customer trust and retention.
Learn more from our Cyber Security Practice Manager, Harriet Robbins
Build fully managed mobile subscriptions with built-in security
Capitalise on a £321 million mobile security market growing at 13.2% annually
Safeguard customer devices, data, and applications from everyday threats
Drive monthly recurring revenue with high-demand, value-added services
Stand out with a mobile-first, security-led managed service offering
Address the critical risks your customers face every day:
- Data loss from a lost/stolen/hacked mobile device
- Cost of breach – not only ransom, but cost of downtime and repair
- Cyberattacks including SCAM & phishing attacks via SMS/MMS
- Jailbroken devices
- Risky app installations
- The blurred lines between business and personal use of mobile devices
- Spyware
Partner with the leading Mobile distributor in the Channel
Giacom has 25+ years of experience delivering award-winning mobile solutions to the ICT Channel, empowering partners to build their own unique propositions. With 1,500+ mobile partners and 800k+ active subscriptions, we’ve been at the forefront of market-leading channel mobile propositions for over 12 years.
Learn more
#1 Independent Mobile Distributor
Giacom is the UK’s leading independent mobile distributor, with multiple awards for our solutions and service.
Trusted by 1,500+ Partners
Over 1,500 partners are successfully selling mobile, with a growing base of 800k+ subscriptions.
Market-Leading Mobile Solutions
25+ years of channel expertise delivering innovative mobile propositions that help partners stand out.
Dedicated Support for Growth
Access expert Sales, Product, and Marketing Teams, plus a Partner Success Programme to accelerate business growth.
Frequently Asked Questions
How will Giacom support me as a “new to Mobile” partner?
As part of our Mobile Partner Success Programme, you’ll be introduced to a range of dedicated support functions. This includes a Partner Enablement Manager, sales and service account managers, and specialist teams across operations, marketing, and billing — all available to guide you through every aspect of Mobile, on demand and as needed.
In addition, partners gain immediate access to our Mobile Product Catalogue and Knowledgebase platforms, which offer a wealth of resources — from video shorts to white-label content — designed to make understanding Mobile simple and easy to digest.
Can I sell MSP Mobile under my current cloud agreement?
As Wholesale Mobile from Giacom operates under its own Master Services Agreement (MSA), partners will need to complete a separate onboarding process that includes specific terms of service and sale related to Mobile. A dedicated Partner Enablement Manager will guide you through each step to ensure a smooth and supported transition.
In some cases, partners can be ready to sell within just 7 days, though typical onboarding times range from 2 to 4 weeks. While this process may not be as fast as onboarding for Cloud services, it includes a series of valuable touchpoints and demos delivered by your dedicated Partner Enablement Manager and relevant support teams — all designed to upskill and prepare you for a successful product launch.
Once setup, is it a simple order journey?
Ordering mobile has never been so easy. As part of Giacom’s journey to create a proposition perfect for MSP’s, we redesigned our order journey entirely. Products are ordered using predefined templates with all settings, restrictions and features applied by default.
Can I sell this as a standalone product?
No, the MSP Mobile offering is exclusive to Giacom partners choosing to provide mobile alongside Cloud endpoint services. For example, Microsoft Office licenses or value adding software such as MDM or Security products. As part of the order journey, partners will be required to associate the mobile order with an existing Cloud end user customer.
Am I at risk of bill shock?
There are fair usage policies (FUP’s) in place aimed at ensuring fair business practice on our products. These allow us to charge for usage deemed excessive or potentially fraudulent, however, we do not automatically apply these fees. Where fraudulent or irregular usage patterns are identified we will restrict subscription services first and reach out to partners, charges might only be applied upon conclusion of investigation.
What networks are the MSP Mobile plans available on?
The current plans are exclusively available O2
Will Giacom hold me to any revenue commitments or targets for MSP Mobile?
No, we want our partners transition into selling mobile to be no-hassle and pressure-free. As such, we will not require contractual commitments by default from anyone looking to sell Wholesale Mobile with us. Please note where specific opportunities require bespoke or non-standard commercials, deliverable commitments may be considered and proposed.
“With 60% of UK firms running exclusively on mobile, MSPs need a seamless way to bundle Cloud and Mobile. Our new MSP Mobile proposition makes it effortless, and enables MSPs to unlock new revenue and long-term customer value.”
Andrew Wilford
Managing Director – Mobile