VMO2 Wholesale Domestic and Roaming Data CDR delays
Subject: VMO2 Wholesale Domestic and Roaming Data CDR delays
Timestamp of Update: 30/07/2025 1pm
**** CDR Update ****
As of the time of this update we have received and processed all Data Usage CDRs from VMO2. These contain usage up to and including the 25th July 2025. These are available in your daily CDRs.
VMO2 are now processing usage for the 26th / 27th / 28th July and are working to deliver further CDRs to Giacom on 30th July 2025. We understand VMO2 are liaising with their technical teams to expedite the delivery in an attempt to catchup sooner.
Further updates will be available at the following link Cloud Market | News | VMO2 Wholesale Domestic and Roaming Data CDR delays
For reference, typical VMO2 CDR content delivery is:
• Domestic and Roaming Data usage from VMO2 is between 5 and 8 days after the date of usage
• Domestic Calls / SMS / Messaging from VMO2 is typically between 2hrs – 48 hours after the date/time of usage
• Roaming Calls / SMS / Messaging from VMO2 is typically between 24hrs – 48 hours after the date/time of usage
(Corrected 24/07/2025)
We apologise for the delays in receiving the CDRs and we understand significant process is being made within VMO2 to implement a permanent fix that will improve their CDR delivery in the coming months.
**** Giacom application of Data Bolt-Ons from 23rd – 30th June ****
Due to the extended delay in receiving Domestic and Roaming Data Usage CDRs from VMO2 this month, as a good will gesture we have taken the decision to apply (FOC) UK data bundles to partners accounts from the 23rd – 30th June.
The application of the bolt-ons will alleviate potential challenges that may arise due to the late landing traffic for the June period. We are confident the application of the bolt-ons will alleviate many of your challenges faced in the June period.
As detailed in previous partner briefings, the delays are affecting all VMO2 Direct Channel Partners, VMO2 Direct Business, Enterprise and Public Sector customers.
We apologise for the disruption, and we are continuing to liaise with VMO2 and will relay updates Daily.
Should you have any questions or require support please contact your Giacom Mobile Account Manager.
Kind Regards,
Giacom Mobile Billing Team
Next Scheduled Update: 31/07/2025 1pm
Subject: VMO2 Wholesale Domestic and Roaming Data CDR delays
Timestamp of Update: 23/07/2025 2pm
**** Giacom application of Data Bolt-Ons from 23rd – 30th June ****
Due to the extended delay in receiving Domestic and Roaming Data Usage CDRs from VMO2 this month, as a good will gesture we have taken the decision to apply (FOC) UK data bundles to partners accounts from the 23rd – 30th June.
The application of the bolt-ons will alleviate potential challenges that may arise due to the late landing traffic for the June period.
We are confident the application of the bolt-ons will alleviate many of your challenges faced in the June period.
We apologise for the delays in receiving the CDRs and we understand significant process is being made within VMO2 to implement a permanent fix that will improve their CDR delivery in the coming months.
**** CDR Update ****
As of the time of this update we have received and processed all Data Usage CDRs from VMO2. These contain usage up to and including the 12th July 2025. These are available in your daily cdrs.
VMO2 are now processing usage for the 13th/14th/15th July and are working to deliver further CDRs to Giacom on 24th July 2025. We understand VMO2 are liaising with their technical teams to expedite the delivery in an attempt to catchup sooner.
Further updates will be available at the following link Cloud Market | News | VMO2 Wholesale Domestic and Roaming Data CDR delays
For reference, typical VMO2 CDR content delivery is:
- Domestic and Roaming Data usage from VMO2 is between 5 and 8 days after the date of usage
- Domestic and Roaming Calls / SMS / Messaging from VMO2 is typically 48 hours behind the date of usage
Should you have any questions or require support please contact your Giacom Mobile Account Manager.
As detailed in previous partner briefings, the delays are affecting all VMO2 Direct Channel Partners, VMO2 Direct Business, Enterprise and Public Sector customers.
We apologise for the disruption, and we are continuing to liaise with VMO2 and will relay updates Daily.
Kind Regards
Giacom Mobile Billing Team
Next Scheduled Update: 24/07/2025 1pm
Subject: VMO2 Wholesale Domestic and Roaming Data CDR delays
Timestamp of Update: 22/07/2025 2pm
**** Giacom application of Data Bolt-Ons from 23rd – 30th June ****
Due to the extended delay in receiving Domestic and Roaming Data Usage CDRs from VMO2 this month, as a good will gesture we have taken the decision to apply (FOC) UK data bundles to partners accounts from the 23rd – 30th June.
The application of the bolt-ons will alleviate potential challenges that may arise due to the late landing traffic for the June period.
We are confident the application of the bolt-ons will alleviate many of your challenges faced in the June period.
We apologise for the delays in receiving the CDRs and we understand significant process is being made within VMO2 to implement a permanent fix that will improve their CDR delivery in the coming months.
**** CDR Update ****
As of the time of this update we have received and processed all Data Usage CDRs from VMO2. These contain usage up to and including the 12th July 2025. These are available in your daily cdrs.
VMO2 are now processing usage for the 13th/14th/15th July and are working to deliver further CDRs to Giacom on 24th July 2025. We understand VMO2 are liaising with their technical teams to expedite the delivery in an attempt to catchup sooner.
Further updates will be available at the following link Cloud Market | News | VMO2 Wholesale Domestic and Roaming Data CDR delays
For reference, typical VMO2 CDR content delivery is:
- Domestic and Roaming Data usage from VMO2 is between 5 and 8 days after the date of usage
- Domestic and Roaming Calls / SMS / Messaging from VMO2 is typically 48 hours behind the date of usage
Should you have any questions or require support please contact your Giacom Mobile Account Manager.
As detailed in previous partner briefings, the delays are affecting all VMO2 Direct Channel Partners, VMO2 Direct Business, Enterprise and Public Sector customers.
We apologise for the disruption, and we are continuing to liaise with VMO2 and will relay updates Daily.
Kind Regards
Giacom Mobile Billing Team
Next Scheduled Update: 23/07/2025 1pm
Subject: VMO2 Wholesale Domestic and Roaming Data CDR delays
Timestamp of Update: 24/07/2025 2pm
**** CDR Update ****
As of the time of this update we have received and processed all Data Usage CDRs from VMO2. These contain usage up to and including the 15th July 2025. These are available in your daily CDRs.
VMO2 are now processing usage for the 16th/17th/18th July and are working to deliver further CDRs to Giacom on 27th July 2025. We understand VMO2 are liaising with their technical teams to expedite the delivery in an attempt to catchup sooner.
Further updates will be available at the following link Cloud Market | News | VMO2 Wholesale Domestic and Roaming Data CDR delays
For reference, typical VMO2 CDR content delivery is:
• Domestic and Roaming Data usage from VMO2 is between 5 and 8 days after the date of usage
• Domestic Calls / SMS / Messaging from VMO2 is typically between 2hrs – 48 hours after the date/time of usage
• Roaming Calls / SMS / Messaging from VMO2 is typically between 24hrs – 48 hours after the date/time of usage
(Corrected 24/07/2025)
We apologise for the delays in receiving the CDRs and we understand significant process is being made within VMO2 to implement a permanent fix that will improve their CDR delivery in the coming months.
**** Giacom application of Data Bolt-Ons from 23rd – 30th June ****
Due to the extended delay in receiving Domestic and Roaming Data Usage CDRs from VMO2 this month, as a good will gesture we have taken the decision to apply (FOC) UK data bundles to partners accounts from the 23rd – 30th June.
The application of the bolt-ons will alleviate potential challenges that may arise due to the late landing traffic for the June period. We are confident the application of the bolt-ons will alleviate many of your challenges faced in the June period.
As detailed in previous partner briefings, the delays are affecting all VMO2 Direct Channel Partners, VMO2 Direct Business, Enterprise and Public Sector customers.
We apologise for the disruption, and we are continuing to liaise with VMO2 and will relay updates Daily.
Should you have any questions or require support please contact your Giacom Mobile Account Manager.
Kind Regards,
Giacom Mobile Billing Team
Next Scheduled Update: 25/07/2025 2pm
Subject: VMO2 Wholesale Domestic and Roaming Data CDR delays
Timestamp of Update: 28/07/2025 12pm
**** CDR Update ****
As of the time of this update we have received and processed all Data Usage CDRs from VMO2. These contain usage up to and including the 18th July 2025. These are available in your daily CDRs.
VMO2 are now processing usage for the 19th / 20th / 21st July and are working to deliver further CDRs to Giacom on 30th July 2025. We understand VMO2 are liaising with their technical teams to expedite the delivery in an attempt to catchup sooner.
Further updates will be available at the following link Cloud Market | News | VMO2 Wholesale Domestic and Roaming Data CDR delays
For reference, typical VMO2 CDR content delivery is:
• Domestic and Roaming Data usage from VMO2 is between 5 and 8 days after the date of usage
• Domestic Calls / SMS / Messaging from VMO2 is typically between 2hrs – 48 hours after the date/time of usage
• Roaming Calls / SMS / Messaging from VMO2 is typically between 24hrs – 48 hours after the date/time of usage
(Corrected 24/07/2025)
We apologise for the delays in receiving the CDRs and we understand significant process is being made within VMO2 to implement a permanent fix that will improve their CDR delivery in the coming months.
**** Giacom application of Data Bolt-Ons from 23rd – 30th June ****
Due to the extended delay in receiving Domestic and Roaming Data Usage CDRs from VMO2 this month, as a good will gesture we have taken the decision to apply (FOC) UK data bundles to partners accounts from the 23rd – 30th June.
The application of the bolt-ons will alleviate potential challenges that may arise due to the late landing traffic for the June period. We are confident the application of the bolt-ons will alleviate many of your challenges faced in the June period.
As detailed in previous partner briefings, the delays are affecting all VMO2 Direct Channel Partners, VMO2 Direct Business, Enterprise and Public Sector customers.
We apologise for the disruption, and we are continuing to liaise with VMO2 and will relay updates Daily.
Should you have any questions or require support please contact your Giacom Mobile Account Manager.
Kind Regards,
Giacom Mobile Billing Team
Next Scheduled Update: 29/07/2025 12pm
Subject: VMO2 Wholesale Domestic and Roaming Data CDR delays
Timestamp of Update: 21/07/2025 1pm
**** Giacom application of Data Bolt-Ons from 23rd – 30th June ****
Due to the extended delay in receiving Domestic and Roaming Data Usage CDRs from VMO2 this month, as a good will gesture we have taken the decision to apply (FOC) UK data bundles to partners accounts from the 23rd – 30th June.
The application of the bolt-ons will alleviate potential challenges that may arise due to the late landing traffic for the June period.
We are confident the application of the bolt-ons will alleviate many of your challenges faced in the June period.
We apologise for the delays in receiving the CDRs and we understand significant process is being made within VMO2 to implement a permanent fix that will improve their CDR delivery in the coming months.
**** CDR Update ****
As of the time of this update we have received and processed all Data Usage CDRs from VMO2. These contain usage up to and including the 12th July 2025. These are available in your daily cdrs.
VMO2 are now processing usage for the 13th/14th/15th July and are working to deliver further CDRs to Giacom on 24th July 2025. We understand VMO2 are liaising with their technical teams to expedite the delivery in an attempt to catchup sooner.
Further updates will be available at the following link Cloud Market | News | VMO2 Wholesale Domestic and Roaming Data CDR delays
For reference, typical VMO2 CDR content delivery is:
- Domestic and Roaming Data usage from VMO2 is between 5 and 8 days after the date of usage
- Domestic and Roaming Calls / SMS / Messaging from VMO2 is typically 48 hours behind the date of usage
Should you have any questions or require support please contact your Giacom Mobile Account Manager.
As detailed in previous partner briefings, the delays are affecting all VMO2 Direct Channel Partners, VMO2 Direct Business, Enterprise and Public Sector customers.
We apologise for the disruption, and we are continuing to liaise with VMO2 and will relay updates Daily.
Kind Regards
Giacom Mobile Billing Team
Next Scheduled Update: 22/07/2025 1pm
Subject: VMO2 Wholesale Domestic and Roaming Data CDR delays
Timestamp of Update: 18/07/2025 1pm
**** Giacom application of Data Bolt-Ons from 23rd – 30th June ****
Due to the extended delay in receiving Domestic and Roaming Data Usage CDRs from VMO2 this month, as a good will gesture we have taken the decision to apply (FOC) UK data bundles to partners accounts from the 23rd – 30th June.
The application of the bolt-ons will alleviate potential challenges that may arise due to the late landing traffic for the June period.
We are confident the application of the bolt-ons will alleviate many of your challenges faced in the June period.
We apologise for the delays in receiving the CDRs and we understand significant process is being made within VMO2 to implement a permanent fix that will improve their CDR delivery in the coming months.
**** CDR Update ****
As of the time of this update we have received and processed all Data Usage CDRs from VMO2. These contain usage up to and including the 9th July 2025. These are available in your daily cdrs.
VMO2 are now processing usage for the 10th / 11th / 12th July and are working to deliver further CDRs to Giacom on 21st July 2025. We understand VMO2 are liaising with their technical teams to expedite the delivery in an attempt to catchup sooner.
Further updates will be available at the following link Cloud Market | News | VMO2 Wholesale Domestic and Roaming Data CDR delays
For reference, typical VMO2 CDR content delivery is:
- Domestic and Roaming Data usage from VMO2 is between 5 and 8 days after the date of usage
- Domestic and Roaming Calls / SMS / Messaging from VMO2 is typically 48 hours behind the date of usage
Should you have any questions or require support please contact your Giacom Mobile Account Manager.
As detailed in previous partner briefings, the delays are affecting all VMO2 Direct Channel Partners, VMO2 Direct Business, Enterprise and Public Sector customers.
We apologise for the disruption, and we are continuing to liaise with VMO2 and will relay updates Daily.
Kind Regards
Giacom Mobile Billing Team
Next Scheduled Update: 21/07/2025 1pm
Subject: VMO2 Wholesale Domestic and Roaming Data CDR delays
Timestamp of Update: 17/07/2025 1pm
**** Giacom application of Data Bolt-Ons from 23rd – 30th June ****
Due to the extended delay in receiving Domestic and Roaming Data Usage CDRs from VMO2 this month, as a good will gesture we have taken the decision to apply (FOC) UK data bundles to partners accounts from the 23rd – 30th June.
The application of the bolt-ons will alleviate potential challenges that may arise due to the late landing traffic for the June period.
We are confident the application of the bolt-ons will alleviate many of your challenges faced in the June period.
We apologise for the delays in receiving the CDRs and we understand significant process is being made within VMO2 to implement a permanent fix that will improve their CDR delivery in the coming months.
**** CDR Update ****
As of the time of this update we have received and processed all Data Usage CDRs from VMO2. These contain usage up to and including the 6th July 2025. These are available in your daily cdrs.
VMO2 are now processing usage for the 7th / 8th / 9th July and are working to deliver further CDRs to Giacom on 18th July 2025. We understand VMO2 are liaising with their technical teams to expedite the delivery in an attempt to catchup sooner.
Further updates will be available at the following link Cloud Market | News | VMO2 Wholesale Domestic and Roaming Data CDR delays
For reference, typical VMO2 CDR content delivery is:
• Domestic and Roaming Data usage from VMO2 is between 5 and 8 days after the date of usage
• Domestic and Roaming Calls / SMS / Messaging from VMO2 is typically 48 hours behind the date of usage
Should you have any questions or require support please contact your Giacom Mobile Account Manager.
As detailed in previous partner briefings, the delays are affecting all VMO2 Direct Channel Partners, VMO2 Direct Business, Enterprise and Public Sector customers.
We apologise for the disruption, and we are continuing to liaise with VMO2 and will relay updates Daily.
Kind Regards
Giacom Mobile Billing Team
Next Scheduled Update: 18/07/2025 11am
Subject: VMO2 Wholesale Domestic and Roaming Data CDR delays
Timestamp of Update: 16/07/2025 11am
**** Giacom application of Data Bolt-Ons from 23rd – 30th June ****
Due to the extended delay in receiving Domestic and Roaming Data Usage CDRs from VMO2 this month, as a good will gesture we have taken the decision to apply (FOC) UK data bundles to partners accounts from the 23rd – 30th June.
The application of the bolt-ons will alleviate potential challenges that may arise due to the late landing traffic for the June period.
We are confident the application of the bolt-ons will alleviate many of your challenges faced in the June period.
We apologise for the delays in receiving the CDRs and we understand significant process is being made within VMO2 to implement a permanent fix that will improve their CDR delivery in the coming months.
**** CDR Update ****
As of the time of this update we have received and processed all Data Usage CDRs from VMO2. These contain usage up to and including the 6th July 2025. These are available in your daily cdrs.
VMO2 are now processing usage for the 7th / 8th / 9th July and are working to deliver further CDRs to Giacom on 18th July 2025. We understand VMO2 are liaising with their technical teams to expedite the delivery in an attempt to catchup sooner.
Further updates will be available at the following link Cloud Market | News | VMO2 Wholesale Domestic and Roaming Data CDR delays
For reference, typical VMO2 CDR content delivery is:
• Domestic and Roaming Data usage from VMO2 is between 5 and 8 days after the date of usage
• Domestic and Roaming Calls / SMS / Messaging from VMO2 is typically 48 hours behind the date of usage
Should you have any questions or require support please contact your Giacom Mobile Account Manager.
As detailed in previous partner briefings, the delays are affecting all VMO2 Direct Channel Partners, VMO2 Direct Business, Enterprise and Public Sector customers.
We apologise for the disruption, and we are continuing to liaise with VMO2 and will relay updates Daily.
Kind Regards
Giacom Mobile Billing Team
Next Scheduled Update: 17/07/2025 11am
Subject: VMO2 Wholesale Domestic and Roaming Data CDR delays
Timestamp of Update: 15/07/2025 12pm
**** Giacom application of Data Bolt-Ons from 23rd – 30th June ****
Due to the extended delay in receiving Domestic and Roaming Data Usage CDRs from VMO2 this month, as a good will gesture we have taken the decision to apply (FOC) UK data bundles to partners accounts from the 23rd – 30th June.
The application of the bolt-ons will alleviate potential challenges that may arise due to the late landing traffic for the June period.
We are confident the application of the bolt-ons will alleviate many of your challenges faced in the June period.
We apologise for the delays in receiving the CDRs and we understand significant process is being made within VMO2 to implement a permanent fix that will improve their CDR delivery in the coming months.
**** CDR Update ****
As of the time of this update we have received and processed all Data Usage CDRs from VMO2. These contain usage up to and including the 6th July 2025. These are available in your daily cdrs.
VMO2 are now processing usage for the 7th / 8th / 9th July and are working to deliver further CDRs to Giacom on 18th July 2025. We understand VMO2 are liaising with their technical teams to expedite the delivery in an attempt to catchup sooner.
Further updates will be available at the following link Cloud Market | News | VMO2 Wholesale Domestic and Roaming Data CDR delays
For reference, typical VMO2 CDR content delivery is:
- Domestic and Roaming Data usage from VMO2 is between 5 and 8 days after the date of usage
- Domestic and Roaming Calls / SMS / Messaging from VMO2 is typically 48 hours behind the date of usage
Should you have any questions or require support please contact your Giacom Mobile Account Manager.
As detailed in previous partner briefings, the delays are affecting all VMO2 Direct Channel Partners, VMO2 Direct Business, Enterprise and Public Sector customers.
We apologise for the disruption, and we are continuing to liaise with VMO2 and will relay updates Daily.
Kind Regards
Giacom Mobile Billing Team
Next Scheduled Update: 16/07/2025 12pm
Subject: VMO2 Wholesale Domestic and Roaming Data CDR delays
Timestamp of Update: 14/07/2025 11am
As of the time of this update we have received and processed all Data Usage CDRs from VMO2. These contain usage up to and including the 3rd July 2025. These are available in your daily cdrs.
As detailed in previous partner briefings, the delays are affecting all VMO2 Direct Channel Partners, VMO2 Direct Business, Enterprise and Public Sector customers.
VMO2 are now processing usage for the 4th / 5th and 6th of July and are working to deliver further CDRs to Giacom on 15th July 2025.
Further updates will be available at the following link Cloud Market | News | VMO2 Wholesale Domestic and Roaming Data CDR delays and updated Daily.
For reference, typical VMO2 CDR content delivery is:
• Domestic and Roaming Data usage from VMO2 is between 5 and 8 days behind
• Domestic and Roaming Calls / SMS / Messaging from VMO2 is typically 48 hours behind
VMO2 are investigating interim fixes to improve the delivery whilst implementing a long term permanent fix.
Should you have any questions or require support please contact your Giacom Mobile Account Manager.
We apologise for the disruption, and we are continuing to liaise with VMO2 and will relay updates Daily.
Kind Regards
Giacom Mobile Billing Team
Next Scheduled Update: 15/07/2025 11am