Billing Connectivity
Bill whatever you want, however you want, with Giacom
Flexible and Scalable Billing Solutions Which Grow With Your Business
Giacom is the UK’s leading provider of billing solutions to the ICT channel. Our software will accurately calculate customer bills, then consolidate all fixed and variable charges for your services into one invoice.
Remove the billing headache each month and rely on our supplier agnostic platform for accurate and compliant billing. Maximise margins using our powerful business intelligence reporting and supplier reconciliation tools.
Our complementary modules can help you to take your billing one step further. Whether that’s through our Managed Service offering, end-customer self service portal or our suite of integrations, get in touch with us today to discuss how we can revolutionise your billing.
Get in touch with our experts today
Accelerate cash flow and reduce admin
Automate your billing processes to get your bills out quicker.
Stand out in the market
Design competitive bundles and subscription plans that differentiate your offering.
Bill whatever you want, however you want
Deliver a single, easy-to-understand bill for all products and services, no matter the supplier.
Maximise retention and upsell opportunities
Stay ahead of contract renewals and product upgrades with our Contract Manager.
Managed Services
Free up your time and allow our billing experts to do the heavy lifting for you.
There are two services to choose from to suit your needs. Assist is our cost-effective bureau service where our team will take care of the day-to-day billing tasks, whilst Premium Assist is for more complex billing and involves full system and billing administration. Both services are set to improve your billing accuracy, efficiency, and profitability.
Premium Assist helped one of our partners to:
- Save 1,236 hours per year
- Achieve a call revenue increase of £8,562
- Resolve thousands of incorrect legacy billing issues
Self-Serve
Empower your customers to self-serve and reduce your operating costs. Receive fewer inbound calls, take advantage of the adveritsing space and increase customer satisfaction.
With our easy-to-use portal, your customers can:
- Create and run complex reports effortlessly
- Access key metrics and analyse billing information
- Easily maintain Cost Centres, Departments and Users
- Access important notes and documents from the billing system, whilst you maintain full control over what is shared
- Log and track support incidents, which can be integrated into your ticketing system
Integrations
Remove the burden of disparate data and get your systems talking with our suite of integration options:
Sage
Seamlessly sync your billing and finance system, saving time and eliminating manual entry errors.
The Layer
Boost efficiency and growth with the Channel’s most intuitive CRM, built for ICT and resellers.
GoCardless
Get paid on time with automated payment collection and reconciliation, without leaving your billing system.