Professional Services
Expert support for one-off projects.
Our Professional Services team is there to help you deliver complex billing initiatives with confidence. Combining specialist expertise with a hands-on approach, we help streamline operations, improve billing performance and create a stronger foundation for business growth. We deliver accurate, efficient outcomes while reducing risk and saving your team valuable time.
RPI Increases
Take the hassle out of maintaining your margins
Implement RPI price increases quickly and confidently with expert support. We manage the process on your behalf, reducing administration, minimising risk and helping ensure your pricing remains aligned with changing market conditions.
Migrations
Transform fragmented billing into a scalable billing foundation
Eliminate the complexity of managing multiple billing systems and disparate processes. Through a fully managed migration process, our expert team will standardise your data, ensure billing accuracy through detailed validation and parallel bill runs, and provide a single view of your customers, operations and revenue.
Enjoy peace of mind that you and your billing will be in good hands
Over 200 years of billing experience is shared across our specialist team.
Our team is approved for Ofcom’s Total Metering and Billing Systems (TMBS) scheme*.
£2.98bn annual revenue of products and services is processed and managed by our experts.
*Not all services are in scope in the Ofcom’s TMBS scheme
Why use Professional Services?
14 successful migrations!
“Giacom has played an instrumental role in helping us deliver critical migrations and transformational improvements across our business. Together, we have completed 14 successful migrations, supported by weekly calls and close collaboration that positioned Giacom not just as a supplier, but as a true extension of our team.”
Katarena Legg
Head of Billing & Credit Control, 4Com
Reporting went from days to just hours!
“We’ve moved from a daily struggle with multiple data sources across disconnected systems to having a single source of truth, where reporting in Abillity is instant and accurate. We now have complete financial visibility at every level and at our fingertips.”
Emma Norfolk
Chief Revenue Officer, FLRS
Imagine what our billing experts can do for you
Accelerate business outcomes
Move projects and business initiatives forward faster with dedicated expertise, proactive support and best-practice guidance, helping you implement change with confidence.
Access specialist expertise on demand
Leverage deep technical and industry knowledge without the need to hire additional internal resource.
Reduce project risk
Benefit from proven methodologies and expert guidance that help ensure successful project delivery.
Drive operational improvement
Identify efficiencies, optimise processes and implement best practices that support long-term business success.
Expert support, how and when you need it
All of our Managed Services packages can be tailored to the services you need and adapted as your business grows or requirements change.
Ready to take your billing to the next level?
Speak to our team today
Explore more of our Managed Services
