Everything you need to know as we transition you to Cloud Market

Here you’ll find all the important resources, how-to guides and FAQs needed to get you set up and ready to go in Cloud Market. Make sure to keep checking back to this page as we’ll regularly update it with the latest information about your transition.

We can’t wait to welcome you to the UK’s largest portfolio of IT products! 

As a Giacom partner, you can explore a wide range of offerings, including communications, cloud, hardware, and billing, all through a single platform.  

A timeline of your transition to Cloud Market over the next 30 days

We recognise the demands of managing an MSP business, and we’re committed to lightening your load. That’s why we’re taking care of everything for you!

Here’s a visual timeline of what’s going on in the background, whilst you continue to run your successful business – with no extra hassle.

What does this mean for you?
Your questions answered

We’ve answered some common questions you may have about the transition,
please refer to our FAQ page.

Join our webinar to get to grips with your new digital provisioning platform.

Choose a date below that works for you!  

October 24th at 10:30 am

Register now

November 6th at 10:30

Register now

Cloud Market: revolutionising the way you trade

Get ready for a seamless digital experience! Say hello to Giacom’s innovative digital platform, Cloud Market.

Access top vendors and a user-friendly interface that enhances technology offerings for you and your customers.

Cloud Market Resources

Adding a customer and a
Microsoft 365 licence

Adding and removing
customer admins

View Knowledgebase and
support tickets

Adding and removing an
engineer

Got questions that aren’t covered here?
Get in touch, we’d love to hear from you.  

Please reach out to your account manager if you have any questions. 

If you don’t have an account manager or if you’re unsure who your account manager is, give us a call on 01454 640 500 or email [email protected].