Union Street Technologies, has announced the launch of the RPI Increase Service, a professional service which will enable its partners to make large scale price increases to products and services across an entire customer base.
Union Street introduced the service in response to the massive increases in inflation seen over the past year. Resellers across the ICT channel have seen the cost of their services go up dramatically, forcing them to increase prices in turn and pass on costs their customers. Depending on the complexity of a reseller’s estate, the process of increasing prices across a customer base can be a labour-intensive exercise with high potential for human error.
According to Union Street, its RPI Increase Service enables resellers to outsource much of the work to its consultants, giving resellers the freedom to implement RPI increases consistently and at regular intervals without having to find additional resources in-house. The service also reduces the risk of error which can easily occur when manually completing bulk price changes. Prices can be changed in two ways, either by a reseller specifying a percentage for which all prices should be uplifted, or by advising of a specific value to which prices should be increased.
Union Street’s Product Owner, Samantha Dennahy, commented, “Through consultations with our partners it became apparent that many of them, especially those with larger bases, were experiencing challenges with increasing their prices in response to inflation. We developed our RPI Increase Service to help them overcome these challenges.
“It provides a simple way to increase profitability with minimal effort, reducing the risk of error or mistake which comes from manually completing bulk price changes. Partners simply need to tell us which services and tariffs they want to change, the effective date, and what they want to change it to. We’ll then handle the implementation of those changes, taking away the hassle and worry of manually completing RPI increases in bulk, and leaving them free to concentrate on other things.”