Our Cloud Market Tools are a suite of software applications and integrations that sit at the heart of your business operations.
Modular by design, you can choose and combine software solutions that best fit your needs, with the flexibility to scale and add modules as your business grows. Together, they provide an end-to-end solution to streamline the quote-to-cash process, regardless of supplier.
Our Cloud Market Tools support:
1,000 customers
400,000 end users
£2.98bn annual recurring revenue
You’ll be in good hands
Security assured, our software has been ISO27001 certified since 2016
Hosted in Azure and with 2-factor authentication as standard, your data is kept safe
With 99.999% uptime, you can rely on our software, day or night, 365 days a year
Our team has been Ofcom TMBS* approved since 2017, ensuring compliance with best practice
*Not all services are in scope in the Ofcom’s TMBS scheme
Our vision, for you
Starting with accurate contracts in minutes, which feed into orders when accepted, that automatically set up billing when complete, with assets appearing for end customers to manage instantly. All underpinned with out-of-the-box automation, and time-consuming tasks or more complex projects outsourced to our experts.
Explore our Cloud Market Tools
Stay ahead of the competition with a market-leading billing system
Bill whatever you want, however you want with our flexible and scalable billing solutions. Automate the time-consuming, manual parts of your bill run process to improve cash flow.
Provisioning and billing in one seamless workflow
Access Giacom’s full range of mobile products and services without leaving the billing system. Real-time updates keep you informed, while automated billing ensures every completed order is invoiced accurately and without delay.
Help your customers to help themselves
Empower your customers to self-serve with our feature-rich end user portal. In turn, receive fewer inbound support calls, lower your cost of service and meet customer expectations of autonomous 24/7 service.
Connecting systems, processes and people
Unlock data silos and connect disparate systems with our off-the-shelf integrations. Automate common processes, reduce manual effort and be confident in the accuracy of your data.
Expert support with measurable business value
From day-to-day admin support, to revenue assurance and business intelligence, our bureau services are designed to strengthen every aspect of your billing operation.
Equip your sales team with the tools to create precise quotes in minutes.
Coming Soon Build quotes with automatic conversion to orders to speed up the process, reduce error prone repetitive data entry and have a streamlined process from start to finish.
Why Cloud Market Tools?
“The software tools provided to us by Giacom have transformed our operations. From automating processes, to enabling our customers to self-serve, Giacom have given us time back to focus on what matters most, and to look forward to what comes next.”
Darren Kirwan, Director, Midas Communications Limited
“Abillity has been essential to growing my business. What used to take up to two days on my old billing system now takes just a couple of hours on the Abillity platform. The time it’s given back is huge.”
Joanna Koushi, Director, Urbancoms
“Giacom provide outstanding support across every area of their service, from technical queries to more complex billing challenges. The level of care and expertise they deliver is unmatched; we simply wouldn’t find this level of support anywhere else.”
Jess Outrim, Billing & Provisioning Manager, KVD Group
Imagine what our Cloud Market Tools can do for your business
Modular by design, allowing you to choose a combination of tools that works for your business.
Sell and bill any product from any provider, delivering a single, easy-to-understand bill to your customers.
Automate your order-to-bill journey, overseeing the entire process from one single, intuitive platform.
Enjoy a seamless experience by connecting your critical business systems with our APIs and integration partners.
Reduce operating costs by empowering your customers to self-serve.
Rely on our experts to manage your billing how and when you need it, improve your margins and be an extension of your team
Get in touch to find out more about Cloud Market Tools
Ready to take your business to the next level?
Speak to our team today