Billing for Mobile

Billing Mobile

Bill whatever you want, however you want, with Giacom

Flexible Mobile Billing Solutions Which Grow With Your Business

In the competitive world of mobile, success not only depends on reliable products and the latest technologies, but on how well you manage your operations, billing, and customer experience.

Remove the billing headache each month and rely on our supplier agnostic platform for accurate and compliant billing. Design competitive bundles and subscription plans that differentiate your offering, helping you to stand out in the market.

Automate your order-to-bill journey, overseeing the entire process from one intuitive platform. Reduce your operating costs even further by empowering your customers to self-serve and manage their mobile estate seamlessly.

Our complementary modules can help you to take your billing one step further. Whether that’s through our Managed Service offering, self-service portal or our suite of integrations, get in touch with us today to discuss how we can revolutionise your business operations.

Get in touch with our experts today

Automate your order-to-bill journey

Oversee the entire process from one single, intuitive platform.

Reduce operating costs

Empower your customers to self-serve and manage their Giacom mobile estate seamlessly.

Bill whatever, however you want

Deliver a single, easy-to-understand bill for all products and services, no matter the supplier.

Maximise retention and upsell

Stay ahead of contract renewals and product upgrades with our Contract Manager.

Accelerate cash flow and reduce admin

Automate your billing processes to get your bills out quicker.

Stand out in the market

Design competitive bundles and subscription plans that differentiate your offering.

Orders

Revolutionise your Giacom mobile order-to-bill process with seamless automation.

Our cutting-edge Ordering software seamlessly integrates into Giacom’s Marketplace, giving you access to a wide range of mobile products and services from leading distributers. Provision and bill in one seamless workflow from the billing system, giving you full oversight from a single, intuitive platform.

Gone are the days of juggling multiple portals to track, manage and bill your mobile orders. Real-time updates keep you informed, while automated billing ensures every completed order is invoiced accurately and without delay.

Self-Serve

Empower your customers to self-serve and reduce your operating costs. Receive fewer inbound calls, take advantage of the advertising space and increase customer satisfaction.

With our easy-to-use portal, your customers can:

Manage their Giacom mobile estate seamlessly, including SIM swaps and bars
Take control of their spending with Customer Alerts, Bundle Usage information and Bill Limits
Access key metrics and analyse billing information
Log and track support incidents, which can be integrated into your ticketing system

Integrations

Remove the burden of disparate data and get your systems talking with our suite of integration options:

Sage
Seamlessly sync your billing and finance system, saving time and eliminating manual entry errors.

GoCardless
Get paid on time with automated payment collection and reconciliation, without leaving your billing system.

The Layer
Boost efficiency and growth with the Channel’s most intuitive CRM, built for ICT and resellers.

Managed Services

Free up your time and allow our billing experts to do the heavy lifting for you.

There are two services to choose from to suit your needs. Assist is our cost-effective bureau service where our team will take care of the day-to-day billing tasks, whilst Premium Assist is for more complex billing and involves full system and billing administration. Both services are set to improve your billing accuracy, efficiency, and profitability.

Premium Assist helped one of our partners to:

Resolve thousands of incorrect legacy billing issues
Save 1,236 hours per year
Achieve a call revenue increase of £8,562

“I’ve recently been collaborating with Steve Lale from Giacom to implement a new, more intuitive mobile billing system. This system comes with integration tools that will streamline and support my business processes.

I’ve been thoroughly impressed with their software development and look forward to working with them again in the future.”

Bryan Davis, Connect-IT

“Giacom’s billing software has revolutionised how we manage and process our billing. The intuitive interface makes tracking, managing, and reconciling charges elementary, ensuring complete accuracy. Its seamless integration with other systems saves us time and reduces errors. Plus, the flexibility to customise billing for various services is a game changer for our business.”

Hussein Awad, HQ Telecom